1. Returns & Refunds

At VEXN, we focus on limited drops and high-quality streetwear. Due to the exclusive nature of our products, we do not offer refunds or standard returns once an order has been successfully placed and delivered.

2. Exchanges

We only accept exchanges under the following strict conditions:

• The product you received is defective or damaged.
• There is a genuine size issue (e.g., the size delivered does not match your order, or the fit is substantially different from our size guide).

3. Exchange Process

To be eligible for an exchange, your item must be unused, unwashed, and in the exact same condition that you received it. It must also be in the original packaging with all tags attached.

You must raise an exchange request within 48 hours of receiving the delivery. Please contact us via our Support Center with your order number and clear photos of the defect or size issue.

4. Exceptions

Items purchased during a sale, clearance, or as part of a highly limited promotional drop are considered final sale and are not eligible for exchange under any circumstances unless they arrive damaged.